Remote monitoring

SERVICES

Monitoring all relevant system data

We monitor the operation and condition your entire PV plant over its useful life. Where necessary, this also includes areas such as data communication or the technical condition of video surveillance systems and all connected components.

Analysing and monitoring of all primary and secondary operating data

In addition to performance data for the system, we also monitor other variables on request. When necessary and at regular intervals, we compare current data with past data to detect irregularities early and prevent failures.

Coordinating troubleshooting measures

If a fault is detected during active monitoring, we will immediately introduce all steps necessary to resolve this. We will coordinate any resulting work with you following a consultation if necessary, as well as implement and document this work in full.

Processing and communicating with manufacturers and third-party providers

Our work does not end with our systems. We not only communicate with manufacturers of inverters, security equipment and monitoring systems, but also support you in relation to third-party providers, such as internet providers and other service providers.

Importing historic system data

We include historic plant data in our system to ensure it remains available when switching to us. Data from the previous year is analysed by us in detail.

Importing current data and developing data import solutions

With existing monitoring systems, it is not always guaranteed that you, as the owner, have full access to all the data. When switching over, we make all the changes for you and develop, if necessary, solutions specifically for your plant.

Maintaining and configuring third-party software

Insofar current contracts exists with another provider, we are happy to advise you, carry out data maintenance and also configure the systems concerned if necessary.

Documenting the entire life cycle of the system

All events are chronologically stored in our central operating portal, giving you access to this information at all times and ensuring you can keep up to date about the plant, in addition to the regular reports.

Reports according to customer requirements

Do your current reports not contain the data you’re interested in? Do the data preparation and presentation methods not meet your expectations or is your bank missing certain information? We create reports according to your specifications or subsequently adjust templates as you want them. The content includes various diagrams, information and processes, e.g. component-based availability and yield analyses or information regarding the regular inspections. On request, we create event-related, monthly, quarterly or annual reports.

Monitoring control centre

Our monitoring platform combines technical monitoring with other modules, such as a ticket system, reporting module and a powerful document management system. This means that no matter where you are, you have access to all documents that arise in the planning, maintenance and monitoring process.

There are corresponding apps available for smartphones and tablet PCs.

Technical optimisation

  • The security and yield of PV plants depend not least on how well the internal network of the plant is protected against threats from the internet. Plants directly connected to the internet represent a major security risk because unauthorised users can gain access to critical components, such as video surveillance, circuit breakers or inverters. The consequences can range from damage to the inverter with yield losses and repair costs, to burglaries. We use competent staff to ensure your plant is secure by developing and implementing security concepts.
  • Optimisation using sensors for example: effective monitoring is dependent on reliable sensors. We analyse the existing sensors for you. If necessary, we can recommend other sensors based on our previous experience and integrate them into the existing monitoring system.
  • Optimisation using energy meters for example: energy meters are important components of a PV plant and must be subject to controls. Incorrect statements may result in high top-up payments or even more drastic action. Thanks to our hardware and software development together with our independent portal, we can read all meters using all available interfaces. This means we can guarantee the accuracy of the meter values. 
  • We are also able to integrate foreign components into an existing monitoring system, provided that the manufacturer makes the protocols available. We can integrate almost any device that measures and displays values.

THE SERVICE AREA

Value creation in terms of PV plants begins with efficient remote monitoring. Our experienced employees and partners who are experienced with how PV systems function can recognise even the first signs of problems before they cause major damage and failures. Thanks to our specialised control centre software, we can guarantee fast response times and ensure fault management and reporting is transparent and accessible at any time, anywhere.

We make components that are not yet monitored accessible thanks to custom hardware and software for remote monitoring.

CONTROL CENTRE SOFTWARE

LEITSTANDSOFTWARE

With our software solutions, we collate all technical and administrative plant data. All operations such as fault removal, inspection and maintenance are available weekly. All relevant data and documents are archived over the entire useful life of the plant and may be exported at any time. The software connects all parties involved and enables them to communicate. With our app, you can view all data relevant for operating and maintaining the plant at any time and from anywhere. The software a solution developed by us. We do however give you the flexibility to change the software and hardware at any time.